Here at
NETCOM you will always get a person.
Contact us by Telephone Email or Snail mail
We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance. We are more than happy to talk with our customers. We
prefer that you call and we can make arrangements to meet with your busy
schedule.
We have provided a number of ways for our Customer Care team to help you:
For product information or assistance
netcompcs@verizon.net
For service inquiries or assistance: Please call (540) 825-4520
For customer support or assistance: Please make an appointment for
customer support.
netcompcs@verizon.net
We will respond to you immediately if you call or within 24 hours on
emails, during regular business hours.
All email correspondence is completely confidential. NETCOM and internet customers may also call us on 540-825-4522 during business hours:
Hours of Operation:
We are open: Monday thru Friday
10:00am to 6:00pm (EST)
Saturday 10:00 AM to 1:00 PM Other hours by appointment.
Closed Sundays and Holidays
Please send any specific information about your request so we can direct
it to the appropriate people:
Live Customer Care Center 1-540-825-4520
Monday to Friday 10:00am to 6:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day.
1-540-825-7741
Mail your inquiries to:
- NETCOM, Inc.
- Attention: Customer Care Center
- 16113 Ira Hoffman Lane
- Culpeper VA, USA
- 22701
